social media strategies for manufacturers featured

Imagine a world where your manufacturing brand becomes the talk of the industry—throughout the transformative power of social media. Historically, manufacturing companies have relied on traditional business-to-business (B2B) marketing strategies, often overlooking the bustling digital landscape. But times have changed, and so has the arena where businesses grow and thrive.

This article aims to steer manufacturers through the maze of hashtags, likes, and shares, highlighting why having a robust social media presence is not just beneficial, but essential for industry growth. Discover how a smart digital approach can help you tap into new markets and strengthen customer connections.

Use this article as your guide to captivate your audience and keeping them engaged on social media

Insightful, practical, and tailored for the manufacturing sector, it’s time to grow and strengthen your manufacturing company’s digital footprint and turn connections into contracts.

social media specialists

Understanding the Power of Social Media Marketing for Manufacturers

In today’s business environment focused on customer satisfaction, social media marketing is a powerful tool for manufacturers. Though often overlooked by industrial companies, social media platforms go beyond mere trends. 

They play a crucial role in changing how manufacturers engage with their target audiences, turning potential customers into active business partners.

Effective social media strategies allow manufacturing companies to connect with a broad audience, share their stories authentically, and influence others.

Also, a well-crafted social media marketing strategy enables manufacturers to showcase their innovations, highlight the nuances of their manufacturing processes, and demonstrate their industry leadership.

Using blog posts, engaging visuals, and interactive content aids in painting a comprehensive picture of the company’s capabilities and value propositions.

By investing in social media marketing, manufacturers extend their online presence, use different social platforms, and tailor digital marketing strategies to meet the specific needs of their audiences.

Positive social buzz from happy B2B clients.

The Indispensable Role of Social Media Marketing

Nowadays, social media has become an essential tool for businesses across all sectors, including the traditional manufacturing industry. While it may not be the first thing that comes to mind, an active and well-crafted social media presence can significantly benefit even the most industrial of companies.

Social media platforms serve as a gateway to reach potential buyers, enhancing brand visibility and reinforcing trust in B2B companies. These channels facilitate direct two-way communication, offering valuable insights and nurturing meaningful relationships with customers and stakeholders.

A consistent posting schedule and curated social media content can drive traffic to a manufacturer’s website, increasing inquiries and potential sales.

Social media campaigns play a crucial role in educating potential buyers about products, services, and industry advancements, positioning manufacturing companies at the forefront of their sector’s digital transformation.

A consistent posting schedule and curated social media content can drive traffic to a manufacturer’s website, increasing inquiries and potential sales.

The Undeniable Benefits of Building a Strong Social Media Presence

Social media and community building are becoming a top priority for manufacturing marketers. A significant jump from 40% to 67% of respondents in 2023 plan to invest in this area, highlighting its growing importance within the industry.1

Manufacturers can’t afford to ignore social media in today’s digital landscape. It’s a powerful tool for:

  • Enhanced Brand Visibility: By effectively using social channels, manufacturers increase their visibility among potential buyers and industry peers.
  • Customer Engagement: Social media marketing strategies open direct lines of communication for real-time feedback and customer service.
  • Market Insights: Social platforms are rich sources of data, offering manufacturers insights into market trends and customer preferences.
  • Boosted Website Traffic: A well-managed social media presence often translates to increased traffic to the company’s main website.
  • Humanized Brand Image: Displaying corporate values and exclusive footage allows manufacturing companies to project a more relatable and human brand image.
  • Content Amplification: Sharing blog posts and thought leadership content through social media channels can amplify the reach of a company’s messaging.
  • Lead Generation: Through targeted marketing campaigns, manufacturers can use social media to generate leads and nurture them through the sales funnel.
  • Social Proof: User-generated content and customer testimonials shared on social media serve as social proof, fostering trust among potential customers.

Manufacturers looking to harness the full benefits of social media should develop a marketing team capable of crafting a comprehensive social media marketing strategy, including planning a content calendar that aligns with marketing campaigns.

By doing this, they can effectively interact with the specific needs and opportunities of the manufacturing industry on social media, gaining a competitive edge in a more interconnected market.

social media content for manufacturers

Identifying Your Target Audience and Potential Customers

A global manufacturer with operations in the U.S. and abroad recognized the potential of a popular platform, not for generating direct sales, but for attracting future talent – specifically, the bright young engineers needed to fuel their innovation pipeline. They understood that the platform wouldn’t directly translate to sales but acknowledged its value in building brand awareness and fostering connections with a key demographic: young American talent.

To create an effective social media marketing strategy, manufacturers must first identify their target audience and potential customers with precision. This critical step influences all aspects of the campaign, from the choice of social platforms to the type of relevant content produced.

For manufacturing companies, the target audience often includes other businesses (B2B), key industry stakeholders, and occasionally, the end-users of their products. To pinpoint the right audience, manufacturers should consider factors such as the industries they serve, the size of the businesses they typically work with, and the geographic location of their market.

Understanding the job titles and roles of those who make purchasing decisions, such as procurement managers, project managers, and engineers, is also crucial. An accurate grasp of these elements enables manufacturing companies to create tailored social media content that resonates deeply with potential customers and drives meaningful engagement.

Social media campaigns play a crucial role in educating potential buyers about products, services, and industry advancements, positioning manufacturing companies at the forefront of their sector’s digital transformation.

Defining Your Ideal Customer for Effective Social Media Marketing

Defining your ideal customer is the next essential step in developing a potent social media marketing strategy. Your ideal customer profile should reflect who will benefit most from your industrial products or services and who is most likely to convert into a paying customer.

Consider the following aspects including:

  • Industries or sectors (e.g., automotive, aerospace, construction)
  • Company size and revenue
  • Geographic location
  • Problems and challenges your product/service addresses
  • Decision-making process within the customer’s organization

Determining this will guide your content creation, making it more relevant and valuable to those who are most likely to engage with your manufacturing company. Understanding your ideal customer’s preferences and interests helps in crafting messages that strike a chord and spur to action.

Conducting Market Research to Determine Your Target Audience

Market research is an indispensable tactic in pinpointing your precise target audience. There are various methods manufacturers can deploy for effective research:

  • Surveys and Questionnaires: Distribute these to existing customers to gather feedback about their experience and expectations.
  • Industry Reports: Analyze reports for insights on market trends, size, growth, and buyer behaviors.
  • Social Media Analytics: Use the analytical tools provided by social platforms to understand the demographics and interests of your followers.
  • Competitor Analysis: Look at who your competitors are targeting and how they position their brand.
  • Customer Reviews: Review customer testimonials and feedback on your own and competitors’ products or services.

Manufacturers gain a profound understanding of their audience’s characteristics and needs by conducting thorough market research, effectively aligning the social media marketing efforts with the interests of potential customers.

Table 1: Manufacturing Company Target Audience Profile

Audience SegmentIndustryLocationCompany SizeDecision-Maker Roles
Example 1AerospaceGlobalLarge enterprisesCEOs, Procurement Managers
Example 2AutomotiveNorth AmericaSMEsEngineering Managers, Project Leaders
Example 3Renewable EnergyEuropeStart-ups to Mid-sizedInnovators, Sustainability Officers
Audience Profiles Examples

Table 2: Manufacturing Company Persona Profile

DemographicsInterestsPain Points
Age: 25-45Manufacturing industryFinding reliable suppliers
Gender: MaleTechnology and innovationQuality control and production efficiency
Location: UrbanBusiness growthCost-effective solutions
Personal Profile Example

By synthesizing data from these approaches, manufacturing companies can compile a detailed target audience profile, laying the groundwork for a social media marketing strategy that reaches and engages the right customers.

Crafting a Social Media Marketing Strategy for Manufacturing Companies

A well-crafted strategy is more than just sporadic social media posts and occasional updates; it’s a comprehensive plan that aligns with your company’s brand, goals, and the needs of your target audience.

This strategy should detail the types of content you will share, the tone of communication, and the metrics you will use to measure success. Consider incorporating visual content that showcases your products, processes, and company culture, which can go a long way in building a strong online presence.

Collaborate with your marketing team to create a cohesive brand voice that resonates with potential buyers and reflects your company’s values.

Setting Clear Goals and Objectives for Your Social Media Campaign

Before jumping into posting on social channels, it’s imperative to set clear goals and objectives for your social media marketing campaign.

Whether it’s increasing brand awareness, generating qualified leads, or establishing thought leadership, your goals should be specific, measurable, achievable, relevant, and time-bound (SMART).

For instance, manufacturing companies may aim to highlight their innovations or increase inquiries from potential business clients. Defined goals will guide your content creation and marketing campaigns, informing how you measure the effectiveness of your efforts and tweak your strategy for better results.

Instead of being present on every platform, focus on those that your prospective buyer frequents and that support the nature of your content.

Selecting the Right Social Media Platforms for Your Manufacturing Business

Which platform? How many platforms? These are crucial questions you have to consider.

Choosing the right social media platforms is crucial for manufacturing companies. It’s about quality over quantity. Instead of being present on every platform, focus on those that your prospective buyer frequents and that support the nature of your content.

For B2B companies, LinkedIn may be more effective due to its professional network, while Instagram could be ideal for showcasing visual elements like behind-the-scenes factory tours or finished products.

Look at where potential customers are most engaged and where competitors are successful, and concentrate your efforts there for maximum impact.

Creating a Content Calendar and Posting Schedule to Maintain Consistency

Consistency is key in keeping your audience engaged and your social media presence strong. Develop a content calendar that outlines what to post and when to post it.

This calendar should account for product launches, company milestones, industry events, and any time-sensitive promotions.

A consistent posting schedule keeps your audience looking forward to new content and can improve your visibility on social platforms.

1Blog post about industry trendsPhoto of new productEmployee spotlight
2Customer testimonialInfographic on manufacturing processVideo tour of a facility
3Article on company innovationAnnouncement of upcoming eventBehind-the-scenes look at product development

By planning content in advance and adhering to a schedule, manufacturing companies can assure a steady stream of meaningful content and effectively manage their resources.

Remember to allow for flexibility in your calendar to address trending topics or spontaneous industry happenings that captivate your audience’s interest.

Remember to allow for flexibility in your calendar to address trending topics or spontaneous industry happenings that captivate your audience’s interest.

Social Media Marketing Success: Strategies for Winning Companies

So, for manufacturing companies venturing into social media marketing, leveraging the right channels is paramount to launch successful campaigns.

Each platform offers unique benefits and caters to different segments of your audience. This is the reason why I do not encourage cross-posting all the time.

Also, the choice of channels should align with your business objectives and the preferences of potential customers and businesses within your industry. Integration of social platforms can amplify your reach, providing a multifaceted approach that resonates across demographics.

By strategically using each platform’s strengths, manufacturing companies can construct a robust social media presence that supports overall marketing efforts and drives business growth.

Using LinkedIn to Target B2B Companies and Potential Buyers

62% of manufacturing marketers said organic LinkedIn was extremely or very effective at helping their organization meet its content marketing goals, making it the most effective platform they used.2

LinkedIn stands as a powerhouse for B2B marketing, forming a rich ground for manufacturers to connect with potential buyers and businesses. Its professional setting is ideal for sharing company news, thought leadership articles, and industry insights that can position your business as an expert in the manufacturing field.

It’s also a space for networking and fostering relationships with industry leaders, potential clients, and partners.

  • Showcasing Expertise: Publish articles or share posts that highlight your technical knowledge and industry know-how.
  • Networking: Utilize LinkedIn‘s connection features to engage with peers, join industry-specific groups, and participate in discussions.
  • Company Updates: Share news about developments, technological advancements, and company milestones to keep your audience informed.
  • Employee Advocacy: Encourage employees to share company content, engage with the brand’s posts, and act as ambassadors on the platform. This can amplify reach and strengthen the company’s professional presence.

Utilizing Facebook and X/Twitter for Enhanced Brand Visibility

Facebook and x/Twitter serve as excellent channels for increasing brand visibility and connecting with a broader audience.

While Facebook‘s extensive user base allows for targeted advertising and community-building through company pages, x/Twitter‘s real-time conversation and hashtag trends provide avenues for quick updates and engaging with current events relevant to the manufacturing industry.

  • Targeted Advertising: Use Facebook’s ad platform to reach specific demographics and interests.
  • Community Engagement: Regularly update your Facebook page with content that encourages interaction, such as polls or user-centric questions.
  • Real-Time Updates: Leverage Twitter to share timely updates, respond to industry news, and join trending conversations with appropriate hashtags.

Twitter’s real-time conversation and hashtag trends provide avenues for quick updates and engaging with current events relevant to the manufacturing industry

Engaging with Your Audience through Instagram and YouTube

Instagram and YouTube are visual-centric platforms that capture and retain audience attention through engaging imagery and videos.

Instagram’s visually appealing interface is suitable for showcasing products, manufacturing processes, and company culture.

In contrast, YouTube empowers manufacturers to share more in-depth content such as how-to videos, facility tours, and product demonstrations.

  • Behind-the-Scenes: Offer a glimpse into the manufacturing process on Instagram to build transparency and trust.
  • Product Highlights: Use high-quality images and videos to feature products and their applications.
  • Educational Content: Create tutorials, explainers, and webinars on YouTube to educate your audience and prove expertise.

By adopting a multi-channel approach and tailoring content for each social media platform, manufacturers can create a diverse and dynamic online presence that reaches and engages their key audiences effectively.

Developing Engaging Social Media Content for Manufacturers

For manufacturing companies, developing engaging social media content is essential to differentiate their brand and connect with their target audience.

A strong content strategy should focus on creating value, educating the audience, and building brand loyalty by sharing content that is both informative and visually appealing.

A key aspect of this strategy involves determining what kind of content resonates with prospective customers and other businesses. This could include detailed blog posts that address common industry challenges, product innovations, or trends.

Interactive content such as polls, quizzes, and engaging infographics can also play a significant role in keeping the audience invested and encouraging them to interact with the brand.

With a consistent posting schedule and a variety of content types, manufacturers can ensure a steady stream of fresh and relevant material on their chosen social media channels.

A strong content strategy should focus on creating value, educating the audience, and building brand loyalty by sharing content that is both informative and visually appealing.

Creating Valuable and Educational Blog Posts

Well-optimized blog posts are a powerful tool for manufacturers to showcase their expertise and provide value to their customers. By creating content that addresses specific problems, offers solutions, and provides valuable insights into the manufacturing industry, companies can position themselves as thought leaders.

A well-structured content calendar ensures that blog posts are released regularly, keeping potential buyers and industry professionals informed and engaged.

Each post should be optimized for search engines with relevant keywords.

For example

  • High-Mix Low-Volume (HMLV) is your keywords
  • Your blog title could be: “Optimizing Your Supply Chain: How to Find the Right  High-Mix Low-Volume (HMLV) Manufacturer

That helps you to get found or closer to search results and drive more traffic.

Bullet points, subheadings, and concise paragraphs make the content easy to digest. Including real-world examples and case studies can also enhance the credibility and practical value of the posts.

Showcasing Company Culture and Behind-the-Scenes Content

Company culture and behind-the-scenes content humanize manufacturing companies, making them more relatable and trustworthy to their audience.

Social media channels like Instagram and Facebook are ideal for sharing glimpses into day-to-day operations, employee spotlights, and company events. This type of content not only adds a personal touch to the brand but also fosters a sense of community among followers.

Incorporating images and videos gives potential customers and partners a look at the manufacturing process, emphasizing the quality and attention to detail that goes into creating the products.

Video reigns supreme in manufacturing content marketing. A staggering 90% of manufacturers utilized video content within the past year, with a dominant 57% reporting it as their most effective strategy. This trend shows no signs of slowing down, as a resounding 80% plan to maintain or increase their video investment in 2023. This solidifies video’s position as the undisputed champion of content marketing for manufacturers..3

An authentic representation of the company culture can attract top talent and instill pride in current employees, further strengthening the organization from the inside out.

Incorporating User-Generated Content for Social Proof

User-generated content (UGC) is a highly effective form of social proof that can boost credibility and foster trust among potential customers. Encouraging satisfied clients to share their experiences and images of products in use not only provides authentic testimonials but also leverages the power of word-of-mouth marketing.

Manufacturers can feature UGC on their social platforms and marketing campaigns to show real-life applications and success stories of their products, adding immense value to the brand’s online presence.

A social media campaign inviting users to tag the company or use a specific hashtag can generate a wealth of UGC, while contests and incentives can further encourage participation.

Showcasing this content can demonstrate the brand’s impact and reinforce the trust and satisfaction of existing customers.

The Value of Paid Advertising

In a crowded space like social media, paid advertising stands as a potent tool for companies, including those in the manufacturing sector. Unlike organic reach, which relies on non-paid strategies, paid social media advertising allows manufacturers to target specific demographics, i.e., potential buyers or B2B companies, with precision. By taking advantage of the power of social media platforms, manufacturers can place their products and services directly in front of their desired audience.

Why pay for social media advertising?

The value of paid advertising lies in its capacity to generate immediate results and valuable insights. Manufacturers can track the performance of their marketing campaigns in real-time, adjusting strategies for maximum impact.

Plus, paid ads increase the visibility of a company’s online presence, contributing to broader brand awareness.

Here’s a succinct list of paid advertising benefits for manufacturers:

  • Targeted Reach: Reach potential customers and a defined target audience effectively.
  • Immediate Impact: Quick visibility for new products or campaigns.
  • Valuable Data: Gain insights on ad performance and customer behavior.

Incorporating paid advertising into a social media marketing strategy can provide a notable return on investment, complementing organic efforts and bolstering a manufacturer’s digital footprint.


Implementing social listening moves a manufacturer’s social media marketing from a one-way broadcast to a two-way conversation, fostering better connections with potential buyers.

Implementing Social Listening

To effectively harness the power of social media for marketing in the manufacturing industry, it’s imperative to go beyond simply posting content. Manufacturers need to actively listen—this practice is known as social listening.

What is social listening? (It is not social media monitoring)

Social listening is the strategic process of tracking, analyzing, and responding to conversations about a brand, industry, or specific topics on social media platforms.

It’s not to be confused with social monitoring, which is simply the act of watching for mentions and brand-relevant hashtags. Social listening dives deeper, allowing for a comprehensive understanding of the context and sentiment behind these social interactions.

Why is social listening important?

Social listening offers a goldmine of insights for manufacturers in crafting their social media marketing strategies. It allows them to:

  • Understand Customer Sentiment: Discover what customers think and feel about your brand and products, providing a basis for improving offerings.
  • Stay Ahead of the Competition: Keep an eye on competitors and stay informed about their tactics, positioning your brand effectively in the market.
  • Innovate Based on Feedback: Product development can be informed by the feedback and trends observed via social listening.
  • Enhance Customer Support: Quickly address concerns or complaints that arise on social platforms, demonstrating responsiveness and commitment to customer service.
Benefits of Social ListeningDescription
Customer InsightsGain a deeper understanding of what customers need and want.
Competitive AnalysisKeep track of what competitors are doing right or wrong.
Crisis ManagementIdentify and respond to negative sentiment promptly.
Content StrategyCraft content that resonates with your audience based on their interests.

Implementing social listening moves a manufacturer’s social media marketing from a one-way broadcast to a two-way conversation, fostering better connections with potential buyers and establishing a responsive, proactive brand presence online.

Here’s how manufacturers can implement social listening in their social media marketing strategy

  1. Choose the Right Tools: Select social listening software that aligns with your company’s needs. These tools can track keywords, brand mentions, and industry trends across various social channels.
  2. Set Clear Objectives: Define what you want to achieve with social listening. This could range from improving customer service, to tracking competitor activity, or understanding the sentiment about your brand.
  3. Identify Keywords and Topics: Pinpoint specific terms related to your company, products, and sector to monitor.
  4. Engage and Respond: Don’t just listen; interact. Responding to mentions and engaging in conversations can improve brand perception.
  5. Analyze the Data: Analyze the data gathered to gain insights into your target audience and refine your marketing strategy.

With a clear social media plan and the appropriate tools in place, social listening becomes an integral part of a manufacturer’s digital marketing arsenal.

Collaborating with Industry Experts

When it comes to enhancing your social media marketing strategy, collaborating with industry experts can be a game-changer for manufacturers. These knowledgeable individuals not only bring a wealth of experience but also help in building credibility and trust with your target audience.

Here are some ways to collaborate effectively:

  • Guest Content: Invite industry experts to contribute guest blog posts or join a webinar. Their insights offer valuable content that attracts potential buyers.
  • Live Sessions: Host live Q&A sessions on social platforms, inviting experts to discuss current trends and answer questions from your audience.
  • Interviews: Showcase interviews with thought leaders to provide an in-depth look at industry challenges and solutions, reinforcing your company’s knowledge base.
  • Co-Promotion: Work together on marketing campaigns, where both your brand and the expert can co-promote each other, increasing reach and establishing social proof.

For manufacturers, tapping into the expertise of industry leaders can elevate a social media marketing strategy from good to great. It not only educates potential customers about the manufacturing industry but also highlights the company culture and dedication to staying ahead of the curve.

Weave together threads of consistency and authenticity.

Tracking and Analyzing the Success of Your Social Media Marketing Campaign

Navigating the ever-changing world of social media marketing, manufacturers must constantly evaluate the effectiveness of their campaigns to ensure they’re hitting their targets.

To effectively track and analyze the success of your social media marketing campaign, setting clear objectives and Key Performance Indicators (KPIs) is essential. These could include measuring brand awareness through the number of impressions, gauging engagement by the amount of shares and comments, or evaluating the rate of conversions stemming from social media efforts.

A comprehensive social media marketing strategy requires periodic reviews of these analytics. Manufacturers can adjust their posting schedules, content types, and advertising spends based on the trends observed from their social media metrics. It is also crucial to ensure these campaigns align with overall business objectives, such as lead generation or customer retention.

By regularly monitoring performance, companies can identify high-performing content and spot areas needing improvement. This continual process of tracking and analyzing is the foundation for enhancing manufacturers’ online presence and ensuring maximum ROI from social media endeavors.

Utilizing Analytics Tools to Measure Reach, Engagement, and Conversion

To strengthen your company’s social media marketing strategy, leveraging powerful analytics tools is imperative. These tools track user interaction with your content and provide insights into the overall performance of your social media platforms.

For reach, these tools gauge how far your content travels across the social sphere and how many individuals it impacts. Engagement metrics detail user interactions with your posts—such as likes, comments, or shares.

Finally, conversion tracking reveals the ultimate efficacy of your efforts by showing how many users took the desired action, like filling out a contact form or making a purchase.

A table layout to consider may include:

Social ChannelReachEngagementConversion
FacebookX ImpressionsX Likes/Shares/CommentsX Contact Form Submissions
LinkedInX ImpressionsX Likes/Shares/CommentsX Whitepaper Downloads
TwitterX ImpressionsX Retweets/RepliesX Sign-ups
Example Only! KPI tracked varies from company to company

Using such tools allows for a comprehensive overview of performance metrics, affording manufacturers a holistic view of their social media impact.

Encourage employees to share company content, engage with the brand’s posts, and act as ambassadors on the platform.

Making Data-Driven Decisions to Improve Your Social Media Strategy

Once armed with valuable insights gleaned from analytics tools, manufacturers must make data-driven decisions to optimize their social media marketing strategies. This involves interpreting the data to understand what content resonates with their target audience, the best times for posting, and which social media channels are yielding the greatest return.

A list outlining steps for using data in decision-making could include:

  1. Evaluate Campaign Effectiveness: Analyze KPIs against set goals to measure success.
  2. Identify Content Performance: Determine which types of posts (e.g., blog posts, product videos, user-generated content) perform best.
  3. Optimize Posting Schedule: Look at when your content receives the most engagement and realign posting times accordingly.
  4. Adjust Channel Focus: Shift efforts to platforms where your target audience is most active and engaged.
  5. Tailor Content to Audience Needs: Use feedback and engagement data to create more of the content your audience wants.
  6. Refine Advertising Spend: Reallocate budget towards ads and platforms providing the best conversion rates.

By closely monitoring these aspects and adapting accordingly, manufacturing companies deploy a social media marketing strategy that is not only responsive but also geared for growth and effectiveness. Furthermore, such attentiveness to the data ensures that the marketing team can anticipate shifts in user behavior and platform dynamics, keeping the strategy agile and receptive to change.

Who Should Manage Your Social Media Marketing?

Deciding whether to manage your social media marketing internally or to hire an external agency depends on your company’s specific needs and resources.

Working with an internal social media marketer


  • Deep Brand Knowledge: An internal marketer inherently understands the brand, its products, and its messaging.They can tailor content and campaigns to resonate with the target audience while staying on-brand.
  • Alignment with Company Goals: Internal marketers are directly invested in the company’s success and can ensure social media efforts align with overall marketing and business goals.
  • Improved Communication & Control: Internal communication is often smoother, and there’s less chance of misunderstandings about brand voice or messaging. Manufacturers also have more control over the social media strategy and content calendar.


  • Limited Perspective: Internal marketers might lack the broader industry knowledge and fresh ideas that an external agency can bring. They may be stuck in their own company bubble.
  • Workload and Expertise: Social media marketing requires constant attention and a wide range of skills (copywriting, graphic design, analytics). An internal marketer may struggle to keep up with the workload or lack expertise in specific areas.
  • Technical Expertise: Keeping up with the ever-changing social media landscape and the latest tools and trends can be challenging for an internal team.
  • Staying Current: The social media landscape is constantly evolving. An internal marketer may struggle to keep up with the latest trends and tools without dedicated training and resources.
  • Objectivity: It can be difficult for an internal marketer to be objective about the brand and its products. Detachment can be helpful for crafting critical and engaging content.

Here are some additional factors to consider:

  • Company Size: Larger manufacturers may have the resources to dedicate a full-time employee to social media marketing, while smaller businesses may need to outsource or find alternative solutions.
  • Industry Trends: Keeping up with the latest social media trends and platforms requires constant learning. Manufacturers need to assess if an internal marketer can stay ahead of the curve.
social media specialists

Working with External Social Media Specialist (Outsourced)


  • Expertise and experience: Social media marketing specialists stay up-to-date on the latest trends and best practices. They can bring fresh ideas and proven strategies to your campaigns, maximizing your reach and engagement.
  • Time savings: Managing social media effectively takes a lot of time and effort. Outsourcing this task frees up your internal team to focus on core manufacturing activities.
  • Broader perspective: External specialists can provide an objective viewpoint on your brand and target audience, helping you tailor your social media messaging for better results.
  • Cost-effectiveness: In some cases, it can be more cost-effective to hire an external specialist than to hire a full-time social media manager. This is especially true for small and medium-sized manufacturers.


  • Loss of control: By outsourcing social media, you relinquish some control over your brand voice and messaging. Careful selection and clear communication are key to ensuring alignment with your brand strategy.
  • Knowledge transfer: It takes time to educate an external agency about your company, products, and target audience. This initial investment can slow down the launch of your social media campaigns.
  • Potential for miscommunication: Ensuring clear communication between your team and the external specialists is crucial to avoid misunderstandings and ensure your social media goals are met.
  • Finding the right fit: Not all social media specialists are created equal. It’s important to find an agency with experience in your industry and a proven track record of success.

For your manufacturing business, the choice between an in-house social media specialist or an external agency hinges on understanding your unique goals and resource limitations. Carefully consider the advantages and disadvantages to determine the most effective strategy for boosting your brand awareness and customer engagement.

Social media marketing requires constant attention and a wide range of skills (copywriting, graphic design, analytics). An internal marketer may struggle to keep up with the workload or lack expertise in specific areas.

Considering a Hybrid Approach

The hybrid approach to social media marketing lets manufacturers enjoy the best of both worlds: internal control and external expertise. You can maintain a strong brand voice by keeping core messaging tasks in-house, while leveraging an agency’s experience for specialized areas like campaign development or content creation.

Here are some considerations to keep in mind when implementing a hybrid approach:

  1. Identify key marketing functions: Take stock of your internal team’s strengths and weaknesses to identify the marketing functions that can be effectively handled in-house. This could include content creation, brand messaging, and customer relationship management.
  2. Outsource specialized tasks: Consider outsourcing specialized tasks to social media marketing agencies or specialists. This could involve activities such as social media strategy development, social media content personalization, search engine optimization (SEO) article writing service, content scheduling, ad campaign management, and analytics tracking. By entrusting these tasks to experts, you can benefit from their industry knowledge and experience.
  3. Maintain clear communication: Effective communication between your in-house team and external specialists is essential for a successful hybrid approach. Regular meetings and clear guidelines should be established to ensure alignment on goals, brand voice, and messaging. This will help maintain a cohesive and consistent brand presence across all social media platforms.
  4. Establish performance metrics: Set clear performance metrics and goals for both the in-house team and the external specialists. These metrics can include social media engagement, lead generation, website traffic, and conversion rates. Regularly assess and review these metrics to track the effectiveness of your social media a for inbound marketing tactics and make necessary adjustments.
  5. Align content with your brand identity: When working with external specialists, it’s crucial to ensure that your brand’s unique identity and values are effectively communicated through your social media content. Provide them with a clear brand style guide that outlines your brand voice, tone, and overall messaging. This will help maintain a consistent brand image across all social media platforms.

The decision to outsource social media marketing or keep it in-house may not be an either-or situation for manufacturers. Many companies are finding success with a hybrid approach that combines the expertise of an external specialist with the understanding and knowledge of an internal team.

In my experience, a hybrid approach is the most effective strategy for social media management. It allows for close collaboration with clients, ensuring their goals are met while tapping into my expertise.

The decision to outsource social media marketing or keep it in-house may not be an either-or situation for manufacturers.

Forging an Authentic Manufacturing Brand in the Digital Age

In today’s hyper-connected world, manufacturing brands must embrace the digital realm to forge genuine connections with their audience. At the core of a successful social media B2B marketing strategy lie two pillars: consistency and authenticity.

Consistency breeds familiarity and trust. Maintain a regular cadence of insightful content – be it industry trends, company milestones, or behind-the-scenes glimpses into your operations. A well-crafted content calendar ensures a harmonious blend of narratives that resonate with your brand’s voice and values.

But consistency alone is not enough. Authenticity is the cornerstone of a lasting bond with your audience. Embrace transparency by showcasing your company culture, the faces behind the machines, and the unwavering commitment to craftsmanship that pulses through your organization’s veins.

Amplify your authenticity by harnessing the power of user-generated content and social proof. When customers share their experiences, it humanizes your brand and forges a bond of trust that transcends mere transactions. Their stories become your narrative – a testament to the quality and innovation that define your contributions to the industry.

In the digital age, a manufacturer’s social media presence is a canvas upon which to paint a vivid portrait of its identity. Weave together the threads of consistency and authenticity, and you’ll craft a narrative that resonates deeply with your audience, fostering lasting connections that propel your brand towards enduring success.

Struggling to Ignite your Social Media Presence?

Social Success Marketing isn’t your average marketing agency. We’ve been navigating the ever-evolving social media landscape for nearly two decades, with a proven track record in B2B success.

Here’s what we can do for you:

  • Craft a targeted strategy: We’ll pinpoint your ideal audience and tailor content that resonates with them.
  • Showcase your expertise: Highlight your manufacturing prowess through compelling visuals and stories.
  • Drive results: Increase brand awareness, generate leads, and build strong customer relationships – all through the power of social media.

Don’t just exist online – thrive! Outshine your competition. Contact Social Success Marketing today and let’s get your manufacturing business humming on social media.

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Thank you for considering us for your social media needs. Unfortunately, we specialize in robust social media management – and without a website, or at the very least something in the works, we are unable to provide our services in a way that is tailored to your business's best interests. As we at Social Success Marketing say, your business should have a “digital kingdom,” a website which serves as the foundation upon which you can build your presence across various social media platforms. The social media platforms, after all, are essentially rented real estate.

A website is the gateway to optimal online engagement. Thus, for us to properly serve you in our areas of expertise, we need to ensure that your business has a website that consistently shares content to its audience. Unfortunately, this criteria is not met and we must regretfully pass on the opportunity to assist.

Thank you for taking the time to communicate with us.

Ruby + SSM Team

P.S. You do not have to submit this form.

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It will be marked as a sponsored link or post for transparency to our audience. 

Thank you,
Ruby + SSM Team

Visit for more information:
Social Media Strategies for Manufacturers: Complete Guide to Building a Strong Brand Presence

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